Analysis Of Satisfaction Level Research Articles

Analysis of Satisfaction Levels in Completely Edentulous Patients Treated with Different Configurations of Implant Supported Rosthesis.

The aim of this study is to evaluate and compare patient satisfaction levels in edentulous patients treated with different configurations of implant supported prosthesis. Also, the effect of previous prosthesis experience before implant treatment on patient satisfaction was investigated. A study population of 142 patients was identified. Patients seperated into four treatment types. Group 1 comprised 43 patients treated with implant supported overdenture for mandible and conventional complete denture for maxilla while group 2 comprised 32 patients treated with implant supported overdentures for maxilla and mandible. Group 3 comprised 26 patients treated implant supported overdenture for mandible and fixed prosthesis for maxilla. Group 4 comprised 41 patients treated with implant supported maxillomandibular fixed restorations. A questionnaire consisting of specific issues about masticatory performance, pronunciation, comfort, social ability were used to evaluate treatment outcomes. The patients in group 4 were significantly more satisfied regarding masticatory performance than other treatment modalities. VAS scores of Group 3 and group 4 regarding comfort and social ability were similar while scores of these two groups were significantly higher than that of group 1 and 2. The patients who used conventional removable prosthesis before implant treatment were more satisfied with their implant supported prosthesis regarding social ability.(p=.03) Conclusion: It was found that treatment design of that implant supported fixed prosthesis on maxilla and implant overdenture on mandible provided comparable level of satisfaction with maxillomandibular fixed prosthesis for edentulous patients. Implant supported fixed prosthesis for maxilla and implant supported overdenture for mandible served as a practical alternative to satisfy patients especially in patients with mandibular atrophy who would demand extensive surgeries for maxillomandibular fixed prosthesis. Satisfaction level of implant supported overdenture was not superior to conventional prosthesis for maxilla. Previous removable prosthesis experience may influence social comfort of patients.

Analysis of Satisfaction Level with Hajj Registration Services using Fuzzy Service Quality and Importance Performance Analysis

Service is an activity that is interactive between communities that aims to provide satisfaction and comfort. To achieve this goal, it is necessary to improve the quality and quality of services as well as in the Hajj registration service. The purpose of this study was to analyze the level of satisfaction with Hajj Registration Services using the Fuzzy Service Quality (Servqual) and Importance Performance Analysis (IPA) methods. The data collection technique in this study used 100 questionnaires. The statement items used refer to the dimensions of service quality, namely reliability, responsiveness, assurance, empathy and physical evidence and the methods used to analyze are service quality (servqual) and Importance Performance Analysis (IPA). The servqual method will measure the service quality of each dimension so that the gap value is obtained which is the difference between expectations and reality received by the registrant. The servqual method is then integrated with Importance Performance Analysis to classify certain service quality attributes. The results showed that the Hajj registrants were not satisfied with the quality of services provided by the Ministry of Religion in Kabupaten Bogor by showing a negative servqual score. Based on the results of the IPA, there are 9 attributes that are in quadrant B and quadrant C, 3 attributes that are in quadrant D and none of them are in quadrant A. Therefore, improving service quality needs to be carried out by the Ministry of Religion in Kab. Bogor.

Poziom satysfakcji korzystania z Biblioteki Politechniki Łódzkiej wśród studentów i doktorantów

Biblioteka akademicka, która ma spełniać określone funkcje w uczelni, musi uwzględniać potrzeby środowiska. Jedną z możliwości rozpoznania potrzeb użytkowników jest przeprowadzenie badań ankietowych. Artykuł przedstawia wyniki badania satysfakcji studentów i doktorantów Politechniki Łódzkiej, które zostało przeprowadzone w 2019 roku. Analiza poziomu satysfakcji nie ograniczyła się jedynie do określenia stopnia zadowolenia z realizowanych usług czy udostępnianych zbiorów, widocznego w odpowiedziach na pytania zamknięte. Dokonano wnikliwego przeglądu opinii zawartych w pytaniu otwartym, które stały się podstawą do planowania zmian uwzględniających oczekiwania badanej grupy użytkowników.

Analysis of Satisfaction Level with Servqual method using Artificial Neural Networks

This research aims to analyze the level of student satisfaction at a college in pattern recognition using an artificial neural network with feedforward backpropagation algorithms. Input on the network consists of 5 variables, namely Tangibles (X1), Reliability (X2), Responsiveness (X3), Assurance (X4) and Empathy (X5) which are the dimensions of the Servqual method. Data processing in the Servqual method will become target data on the network. Data is obtained through multi-item questions given to students. After some training trials, the best configuration architecture consists of 5 neurons in the input layer, one hidden layer with seven neurons and one neuron in the output layer. The activation function used by a Sigmoid Binary that has a range of 0 to 1. This architecture can recognize the pattern well in the 14th iteration with MSE of 0.000192. Data testing results obtained an accuracy rate of 91.07% with an error rate of 8.93%. So that it can be concluded that the Artificial Neural Network with feedforward backpropagation algorithm in the case of analyzing the level of student satisfaction on college services can recognize the pattern well.

The Analysis of Satisfaction Level from Renewable Energy Sources Usage Co-Financed from European Funds in the Rossosz Commune

Abstract Subject and purpose of work: the purpose of this article is to present the opportunities for rural development and the benefits of participation in the Regional Operational Program of the Lublin Province for the years 2007-2013, as well as the estimation of the level of satisfaction of the inhabitants of the Rossosz Commune in the Bialski Poviat, Lublin Province, using renewable energy sources co-financed by EU funds. Materials and methods: this work was created with the use of author’s interview questionnaire as the basic research tool. The survey was carried out among the inhabitants of the Rossosz Commune. Results and conclusions: participation in the “Clean Energy in the Zielawy Valley” project contributed to the development of rural areas in the Biała Podlaska Poviat of the Lubelskie Province and it was a fundamental factor enabling the installation of devices using renewable energy. The research shows that the vast majority of respondents appreciated the benefits of renewable energy installations and many of them envisage to make use of the possibility of installing renewable energy devices in the near future.

판별분석을 통한 교대학생들의 원어민 영어수업 만족도 연구

Youngcheol Kim and Jaewoo Shim. 2017. Discriminant Analysis of Satisfaction Levels with Native Speaker Instructors Held by Elementary School Pre-service Teachers of English. Studies in Modern Grammar 96, 235-251. The current study investigated the levels of satisfaction with native speaker teachers of English that were perceived by a group of elementary school pre-service teachers of English in a teachers college. 79 subjects responded to a Likert-type questionnaire with 15 items aimed to assess their satisfaction with their current and former native speaker teachers on their campus. The questionnaire measured the four aspects of teaching: the ability to teach, the ability to offer learning opportunities, the ability to manage and create friendly classroom climate, and the ability to assess their performance. The discriminant analysis was used to identify aspects that separated satisfied from unsatisfied groups of students. The results of the discriminant analysis showed that two independent variables (i.e., the native speaker teachers’ ability to offer learning opportunities and their ability to teach) were statistically significant variables in separating the two groups. These findings indicated that native speaker teachers of English need to make efforts to design lessons that may prompt active student participation, while keeping high levels of teaching ability congruent with students’ expectations.

A Study on the Improvement of On-board Training Program through the Analysis of Satisfaction Level

The educational process and result of onboard training should be evaluated according to the 1995 Amendments to the International Convention on Standards of Training, Certification and Watch-keeping for seafarers(STCW), 1978. In particular, the revised Convention requires that a trainees seagoing service must be recorded in each cadet’s Training Record Book approved by the maritime administration responsible for the issuance of certificates of competency. Trainees for certification under regulation Ⅲ/1 of the STCW Convention are required to complete an approved on-board training programme. The purpose of this paper is to understand the compliance of the education for an approved on-board training programme. The questionnaire was distributed among 110 cadets being trained on board the training ship of the maritime college of the Mokpo National Maritime University. In this study, we conducted the questionnaire survey which is related to the on-board training programme such as marine engineering; controlling the operation of the ship and care for persons on board; electrical, electronic and control engineering; etc. The survey revealed that onboard training program was normally satisfactory, however, lack of practical training tools and time have accounted for most of the reasons for dissatisfaction. Therefore, it is our goal to enhance the satisfactory value of onboard training education by analyzing the reason of the dissatisfaction.

Prontidão tecnológica e satisfação de alunos na modalidade a distância: o caso de um programa de capacitação de um governo estadual

The objective of this paper is to identify the determinants of student satisfaction with a training program for civil servants of a state government based on the technology readiness scale, TRI, developed by Parasuraman (2000). It is argued that public administration has undergone a series of modifications due to changes in political, economic and social contexts and that training of civil servants is a key factor for improving the performance of the state. Methodologically, we adopted a quantitative approach with a closed questionnaire for students that had graduated from the program. Data collection was made with an online survey during two months that resulted in 197 questionnaires with a sampling error of less than 5% and 95% confidence. We created three groups of heterogeneous individuals using the variables of technological readiness, which enabled us to verify that the determinants of satisfaction are different for each one of these groups. It was found conclusively that the technological readiness of individuals is a variable that can serve as moderator for the analysis of satisfaction levels of students that learned at a distance.

Use-Effectiveness and Analysis of Satisfaction Levels with the Billings Ovulation Method: Two-Year Pilot Study

A 2-year study of 135 women using the Billings Ovulation Method as their method of family planning is reported. There were 1381 exposure cycles during the 1st year and 580 during the 2nd year. The total conception rates were 1.303 for the 1st year and 1.896 for the 2nd year. If one subtract the user failures from these rates, the biologic failure rates are 0.072 for the 1st year and 0.517 for the 2nd year. The continuation rate is 51.8%. An analysis of satisfaction levels is presented with a discussion of possible underlying emotional factors.